Privacy Policy
Who This Policy Is For and What It Covers
This Privacy Policy explains how Comfort Centric collects, uses, and discloses Personal Information about you through our website yourcomfort.space and other online products and services, when you interact with us on social media, or otherwise communicate with us. It also explains your rights and the choices available to you regarding your information. You may encounter additional privacy notices when we collect your Personal Information for specific services—those supplement this Policy. We may update this Policy periodically. When we do, we’ll revise the date at the top of this page and, in some cases, provide additional notice (such as on our homepage or via email). We recommend reviewing this Policy whenever you use our Services to stay informed about our practices.
What Is Personal Information?
“Personal Information” refers to data that can reasonably identify you or your household. This includes, for example, your name, email, phone number, physical address, payment details, or any behavioral or demographic data connected to you. We do not consider de-identified or anonymized data to be Personal Information.
Personal Information We Collect and How We Collect It
Information You Provide to Us
When you make a purchase, create an account, or interact with us, you may share:
Full name
Email address
Account password
Physical and/or mailing address
Phone number
Payment information
Information submitted via forms, surveys, or promotions
Messages sent through social media or customer support channels
Information About Your Use of Our Services
We automatically collect certain data when you interact with our website:
Log Information: Includes browser type, IP address, access times, pages viewed, location (based on IP), and referring pages.
Device Information: Includes device type, operating system, and mobile network details.
Cookies and Tracking Technologies: We use tools like cookies and web beacons to personalize content, analyze traffic, and improve your experience. For details on how to control cookies, please see the “Your Choices” section below.
Information from Other Sources
We may receive additional information about you from third parties such as:
Payment processors
Advertising and analytics providers
Social media platforms
This helps us improve our Services, tailor content, and understand how users engage with our platform.
Your Choices
You may opt out of receiving marketing emails by following the unsubscribe link in those emails. You can control or delete cookies through your browser settings, although this may impact certain features.
Contact Us
If you have questions about this Policy or how we handle your data, you can reach us at:
Email: support@comfortcentric.space
website: https://comfortcentric.space
Residents of the European Economic Area (EEA), United Kingdom, and Switzerland
If you are located in Europe, the following additional terms apply to how we process your Personal Information under applicable data protection laws (such as the GDPR).
Lawful Basis for Processing
We process your personal data based on the following legal grounds:
Contractual Necessity: When it is necessary to fulfill our contract with you, such as when you purchase products or services from us.
Legitimate Interests: For example, to improve our Services, communicate with you, send marketing communications (if you’re an existing customer), and ensure the security of our systems.
Consent: Where required by law, we may request your consent, such as when you’re not yet a customer but wish to receive promotional content.
Legal Obligations: When processing is necessary to comply with applicable laws or to establish, exercise, or defend legal claims.
Your Rights as a Data Subject
Subject to certain conditions, you have the following rights regarding your personal data:
Access your data
Correct or update your data
Request deletion of your data
Request data portability
Object to or request restriction of certain processing
Request information about how long we retain your data and if we transfer data internationally
To exercise any of these rights, please contact us at [insert your contact email].
Questions or Complaints
If you have concerns about how we handle your personal data, you may contact your local data protection authority. For a list of authorities, visit the European Commission’s page .
Data Security
We use appropriate technical and organizational safeguards to protect your data from unauthorized access, accidental loss, or misuse. Where relevant, we also ensure that our third-party service providers apply similar protections.
We aim to collect only the minimum personal data necessary and implement anonymization or pseudonymization where possible. Access to your data is limited to personnel who need it to carry out their duties.
Note on Job Applications
Comfort Centric does not currently accept or process job applications through our website. Any changes to this practice will be reflected in an updated version of this Policy.
Data Retention
We retain your personal information for as long as is necessary or legally permitted for the purposes for which it was collected. The criteria we use to determine retention periods include:
Whether we have an ongoing relationship with you (for example, as a customer);
Whether we are required to comply with legal obligations;
Whether retention is advisable in light of legal considerations, such as applicable statutes of limitations, litigation, or regulatory investigations.
We may remove personal information associated with inactive accounts, subject to applicable legal or regulatory requirements. We also reserve the right to delete personal information at any time, for any lawful reason, without prior notice.
California Residents – Your Rights Under the CCPA
If you’re a California resident, the California Consumer Privacy Act (CCPA) grants you certain rights regarding your personal information, subject to legal limitations:
1. Right to Know, Correct, or Delete
You may request:
The categories and specific pieces of personal information we have collected about you;
That we correct inaccuracies in your personal information;
That we delete the personal information we hold about you.
You may request:
The categories and specific pieces of personal information we have collected about you;
That we correct inaccuracies in your personal information;
That we delete the personal information we hold about you.
2. Right to Limit Use of Sensitive Personal Information
If we collect Sensitive Personal Information to infer characteristics about you (such as precise geolocation, race, religion, or union membership), you have the right to request that we limit how that data is used and disclosed. Comfort Centric does not use Sensitive Personal Information to infer characteristics.
3. Right to Non-Discrimination
We will not deny services, charge different prices, or provide a different level of service if you choose to exercise any of your rights under the CCPA.
How to Exercise Your CCPA Rights
To submit a request to Know, Delete, or Correct your personal information, please email us at support@comfortcentric.space. To opt out of the sale or sharing of your personal information, click the “Do Not Sell or Share My Personal Information” link at the bottom of our homepage.
Before processing your request, we may need to verify your identity or confirm your authority if an agent is submitting a request on your behalf. If you have authorized an agent under California Probate Code Sections 4000–4465, verification steps may not be necessary.
If we deny a request, we’ll explain the reason for doing so.